How much is delivery?
We try and keep our delivery costs as simple as possible. We charge a flat rate of £3.70 for all items in the store. Each additional item you add to your order will add 90p on top of this. You can find out more delivery information on our Dispatch and delivery info page.
What packaging do you use when delivering your items?
All orders are shipped using eco friendly 100% plastic-free packaging. The packaging that we use for an order depends upon the products that are being shipped. We take into account both the finished visual look and how much protection is needed for the parcel to arrive safely:
- Smash Proof Boxes – To ship mugs or bottles we use custom made smash proof boxes. Each mug ships in its own white smash proof box. These boxes are designed to protect the mug or bottle during transit from breakages.
- Paper Mailing Bags – Most clothing and giftware orders will ship in a brown paper mailing bag. The bags are FSC certified meaning that they are manufactured from sustainable sources. They are also weather proof and 100% recyclable and biodegradable.
- Paper Bubble Wrap – For items that need extra protection we use paper bubble wrap. This plastic free alternative to bubble wrap ensures that your product arrives safely.
- Do Not Bend Envelopes – Both the A3 and A4 art prints are packaged in brown reinforced paper envelopes. As well as being plastic free these envelopes are reinforced with a layer of cardboard. They are printed with the message “Do not bend.”
Are your products all made to order?
Yes – we produce each product in our store to order. This means that it can take up to 7 working days from receiving your order to having your items ready to dispatch.
Are you endorsed by Swift?
No – we are not affiliated with Swift Caravans in any way. Swift do not endorse or produce any of our product range. These are not official Swift or Swift Basecamp products. We are just proud owners and huge fans of the caravan and love designing products for other Basecampers.
Do you deliver outside the UK?
No, currently we do not. We only delivery products within the United Kingdom.
How can I pay for my order?
We use Stripe for our secure online checkout. This service lets you use all major credit and debit cards for your payment. We use SSL to ensure your transaction is safe and protected.
How do I get in touch with you?
If you have an enquiry, please email us at sales@basecampstore.co.uk and we will endeavour to get back to you as soon as we can.